FAQ

Shipping & Delivery

How will my order be shipped?
Depending on your location and address type we will ship your order via the U.S. Post Office, UPS or Fed Ex.

How Long will it take to receive my purchase?
We ship all orders out within 24 business hours.  Orders placed Friday and over the weekend will be processed the following Monday. We reserve the right to request signature delivery on any order. We ship from Plano, TX and transit time varies between 2-5 business days for most deliveries.

Will I receive a tracking number/confirmation for my shipment?
Your tracking number will be emailed to you as soon as your item ships.

Why doesn't my tracking number show updated information? Did it actually ship?
Yes.  If you received a tracking number your order actually shipped. It can occasionally take up to 48 hours for the tracking websites to update properly.  If it hasn't updated in that time, let us know and we can dig deeper for you.

How much is shipping?
Many of our items have free shipping, but items that do not will ship for a flat $5 for your entire order.   Shipping on orders of $75 or more is always free to the continental United States.